Extended Business
With our Extended Business Office solution, we handle everything billing-related and let you focus on what you do best: taking care of your patients. Designed to optimize your income from the outset, Extended Business Office delivers a seamless extension of your practice or facility for the full range of patient billing and payment activities.
All tasks – from managing initial invoicing to handling incoming calls to creating and maintaining an online payment portal – are performed to exacting standards under your business name. We take great care to protect your image, and your patient relationships, while increasing timely payments to your business.
Extended Business Office delivers compelling benefits. Our comprehensive approach translates into faster payments and fewer problem accounts. Integration with your processes ensures the payment side of your business runs more smoothly than ever. Best of all, our solution is surprisingly affordable because we have the technologies, personnel, and know-how to maximize your revenues effectively and efficiently.
Flexible Outsourcing
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When you need expert assistance with select patient invoicing and payment tasks, our Flexible Outsourcing solution is the answer. We target our patient payment efforts in those areas where you decide you need outside help.
Choose from a menu of valuable services designed to increase your payment success rate:
Payment Monitoring
We relieve you from the distracting and time-consuming burden of managing your payments for maximum income. By bringing clarity and timeliness to the process, we provide you with our Accounts Receivables expertise in a way that’s tailored to your business needs and procedures.
Real time account access
We provide you with secure 24/7 access to your accounts, enabling you to effectively manage your Accounts Receivables. Your staff can quickly work and update assigned accounts, and leadership can create custom reports to keep you abreast of progress.
System conversions
For clients implementing a new accounting system, we provide a thorough work-out of all of the outstanding balances in the old system.
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Third Party
Once your accounts have been classified as bad debt, our Third-Party Collections solution brings together a series of proven collections techniques to recover the most revenue possible for the least cost.
Acting on your behalf as a third-party
collector, we
initiate a step-by-step process to ratchet-up the pressure on patients
with
past-due bills. While remaining friendly and helpful, we leverage the
“collections agency” role to let your debtors know that you
are serious about
collecting your money. Most importantly, we tailor our approach to
match your
culture and temperament to preserve as many patient relationships as
possible.

With our Third-Party Collections solution, we act quickly to collect overdue bills – since the older a debt it, the harder it is to collect – by creating a sense of urgency with the debtor. Most people are anxious to avoid damage to their credit scores, so this approach often can lead to a relatively quick resolution of the outstanding bill or an agreed payment plan.
When traditional collections methods have been exhausted, with your explicit approval we also provide legal management and forwarding services to pursue recovery.
With IntrinsicRev’s Third-Party Collections, we work closely with you to aggressively and smartly turn bad debts into income.
IntrinsicRev utilizes Latitude software to customize work
flows for
each client and provide each client full web based status and work
action on an individual account detail level.
